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Follow Us: Technology Tips & Tricks
Scam Protection, Tech Support & Training.
Scam Protection, Tech Support & Training.
We review suspicious communications, answer technology questions, train on basic device usage & provide friendly check-in calls to help seniors with everyday tech needs like phones, TV, and computers.
This support helps them use technology, while avoiding scams & other costly mistakes.
No more wondering. We’ll keep you informed with monthly updates.
Peace of mind – Monthly reports and regular check-ins keep you reassured.
Relieve your tech support duty – No more constant “help me with my phone” calls.
Protection rom scams – We review suspicious calls, texts, and emails before damage is done.
Teaching phone & tech basics – Patient guidance with everyday uses like calling, texting, and email.
Keep Seniors Safe, Connected & Supported.
Keep Seniors Safe, Connected & Supported.
Why Our Service Matters?
Seniors are the #1 target for scammers because they struggle with everyday technology.
One mistake can cost thousands & constant tech questions create family stress.
We provide trusted help, scam protection, and peace of mind.
Common Questions?
What exactly do you do during each call?
What exactly do you do during each call?
Each call is focused on making things easier for your parent. We work to identify what’s giving them trouble so they steadily improve and feel more confident with technology.
The service trains them on the basics — like using their phone, email, computer, or TV — checks for security issues such as scam attempts, and patiently answers their tech related questions.
How long are calls?
How long are calls?
Most calls last about 15–20 minutes, but there’s no rush. Some are quick, others take longer — and if something seems confusing or risky, we walk through it together, even if it takes an hour.
Usually, your parent will call with one issue and then remember another while we’re on the line, so calls can be one longer session or a few shorter ones throughout the week.
What kind of updates do I get after each visit?
What kind of updates do I get after each visit?
Your family gets a monthly safety report with details on what we helped with, the progress your parent is making, and any scams they should watch for. This information keeps ypu aware and highlights any redflags we notice.
We handle everything over the phone?
We handle everything over the phone?
Yes — most issues can be solved with patient, step-by-step guidance. And there’s always something we can help with: answering questions, updating them on scams, or training them on ways to use technology more effectively.
Over time, we work to make them as confident with tech as the average adult.
What if my parent never calls?
What if my parent never calls?
That’s why we make proactive check-in calls. If they aren’t calling us, we’re still checking in on them, because those who believe their least at risk, usually are the most vulnerable.
Even without a tech emergency, we use that time to share helpful tips, warn about common scams, and make small improvements like increasing font size, clearing unused storage, or updating lagging phones to reduce eye strain and frustration.
Proudly Serving: Raleigh - Durham Area
Proudly Serving: Raleigh - Durham Area
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